The most recent essay by Thomas Friedman is thought
provoking, as his work usually is. It is
one I have given some thought. He
focuses on the twenty-first century technological revolution that is happening
in our midst. If we have even a smidgeon
of awareness, we can know it is happening.
But so often we ignore the most obvious signs. One of the unmistakable signs is the amount
of shopping that folks are doing on the Internet. All the so-called big box stores and the
smaller mom and pop stores struggle to compete with the new elephant in the
room.
What I enjoyed about Friedman’s reflection was his sense of
where this is taking us. Part of the
intrigue is his account of visiting his former teacher, Dov Seidman. Seidman’s first words, which Friedman shares,
are unnerving. “What we are experiencing today bears striking similarities
in size and implications to the scientific revolution that began in the 16th
century…The discoveries of Copernicus and Galileo, which spurred that
scientific revolution, challenged our whole understanding of the world around
and beyond us — and forced us as humans to rethink our place within it.” With these words I knew where Friedman was
heading. The last part of Seidman’s
quotation gives us the clue: “forced us as humans to rethink our place within
it.”
The
stakes are even higher in this present revolution. In the 16th century humans knew
they had a place in the world; the question was “what” was their place. As Friedman clearly shows, the present
question confronting humans is “whether” they have a place. In some ways this is even more dramatic. In the 16th century humans at
least knew they could think. That set
them apart from everything else in the world.
But
now computers think better and faster than most of us. Our computers talk to us and figure out our
issues sometimes before we know we had issues.
Most of the time this is exhilarating and sometimes just funny. But it also can be scary; most of us don’t
want to go there! Friedman faces the
issue head on and put it in a way I can understand and see the potential for
what is coming. And in some deep way it
is a spiritual issue.
Friedman
states succinctly what is at stake: “The technological revolution of the 21st
century is as consequential as the scientific revolution, argued Seidman, and
it is ‘forcing us to answer a most profound question — one we’ve never had to
ask before: ‘What does it mean to be human in the age of intelligent
machines?’” Simply, the question now is
what does it mean to be human? This is a
generic question. The specific question
is: what does it mean to be me?
This
sounds like a basic identity question.
It is an identity question with two key levels. For the second time in history humans have to
deal with both levels. The first time
humans really did not have to deal with it.
God dealt with it for them. I am
thinking about the creation accounts in Genesis. The most familiar line in those accounts says
that God created human beings…male and female, God created them. And the other part of the familiar line is
the affirmation that God created humans in the “image and likeness” of
God.
That
is a special status---being in the imago
Dei, the image of God. The most
noteworthy thing is this image and likeness of God is not equated to the fact
that humans are thinking beings. That is
not what makes us special. And this is
the key. Now that computers are
thinkers, too, that does not make them special in the same way we are special
to God and within our world. This is
where I rejoin Friedman.
Friedman
gets his cue from his teacher: “The answer, said Seidman, is the one thing
machines will never have: ‘a heart.’”
I like how he, then, amplifies this.
“It will be all the things that the heart can do…Humans can love, they
can have compassion, they can dream.
While humans can act from fear and anger, and be harmful, at their most
elevated, they can inspire and be virtuous.
And while machines can reliably interoperate, humans, uniquely, can
build deep relationships of trust.” This
is a powerful way of describing the new way to answer the question, how are we
uniquely human?
This
helps me loop back to the Genesis story.
Maybe the image and likeness of God are “heart” focused, not head
focused. Or maybe the focus is simply
shifting. It does not matter to me. I had to laugh when Friedman talked about
“hired hands” and “hired heads.” Manual
labor required hands. On the farm we
actually called them “hired hands. And
certainly companies have hired brains to do things. Dov Seidman says now the quest is “about
creating value with hired hearts…”
When
it is put this way, we can see the value of spirituality. This is the arena that deals with
heart-things: passion, compassion, empathy, etc. If we can grow into these, we can grow as human
beings. It can be an exciting world to
be human.
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